Frequently Asked Question

How much advance notice is required for pick up ?

When you request pickup you will be asked to enter a shipment ready time and a pickup time. These times must be at least one hour apart . Also you cannot enter a shipment ready time that has already passed.

What is Track & Trace option ?

Track & Trace are used by Customer to identify and trace every package as it moves through the NCS system to its destination. NCS automatically assigns a tracking number to your package.

When will my package arrive?

In the NCS, your package cannot be scheduled to arrive at spesific time of day. NCS packages are delivered anytime between 08.00 A.M to 07.00 P.M